![]() ![]() ![]() You must restart the computer before the disk scan begins. Start the disk scanner Run Chkdsk /f /r on the system partition. Added possible causes are hardware errors such as damaged motherboard or other hardware. And there can even be combinations of those so a thorough check of all is required. The primary causes of this error are virus/malware, drivers, memory, and disk corruption. I reviewed your post and I understand that you are getting stop errors and the system is freezing. It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
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